The leading organisation that provides services in the facilitation of student access to post-schooling education.
To direct the activities and processes of the CAO by the operationalisation of its service to ensure:
Appropriate resourcing to provide the structural stability of the required capacity to deal with growth requirements;
The provision of a policy framework to guide protocols, processes and consistent practices;
The development and maintenance of advanced human capacity for the knowledge sector to sustain and grow its customer base;
The building of an effective communication culture with current and prospective customers, while ensuring the same culture exists in the internal team; and
The leveraging of existing partnerships to build future relationships to support the growth of the business.
The Central Applications Office is intent on strengthening its customers by providing a valuable service, support and knowledge that is underpinned by shared values. These values serve as a framework for all its activities and processes.
Therefore, as the CAO, we pledge ourselves to:
Provide the highest ethical standards of service;
Be professional, empathetic and sensitive to customer needs and challenges
Promote a strong team synergy, mutual support and a friendly atmosphere to work in;
Be accessible and resource-driven to meet our customer needs;
Facilitate correct information dissemination to our customers, thereby assisting learners to make correct decisions about their careers;
Ensure good governance through management support and inclusive participation, accountability and responsiveness to our customers’ needs;
Acknowledge the input and relationship with key partnerships in driving the success of post-schooling education; and
Instil a climate of passionate employees and encourage internal growth and development among all employees
CAO Phone Numbers
Call Centre: 031 268 4444
Share Call: 086 0860 CAO / 086 0860 226
Fax Number: 086 622 8828
If faxing from outside South Africa use +27 31 268 4422